Protecting your private information is our priority. This Statement of Privacy applies to MagicPay Merchant Services, LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MagicPay Merchant Services, LLC. include MagicPay. The MagicPay website is a Merchant Services site. By using the MagicPay website, you consent to the data practices described in this statement.
In order to better provide you with products and services offered on our Site, MagicPay may collect personally identifiable information, such as your:
– First and Last Name – Mailing Address – E-mail Address – Phone Number – Job Title – Other personal and business information required by law to obtain a merchant processing account.
If you purchase MagicPay products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
MagicPay may also collect anonymous demographic information, which is not unique to you, such as your:
– Age
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MagicPay public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
MagicPay collects and uses your personal information to operate its website(s) and deliver the services you have requested.
MagicPay may also use your personally identifiable information to inform you of other products or services available from MagicPay and its affiliates.
MagicPay does not sell, rent or lease its customer lists to third parties.
MagicPay may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. MagicPay may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MagicPay, and they are required to maintain the confidentiality of your information.
MagicPay may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MagicPay or the site; (b) protect and defend the rights or property of MagicPay; and/or (c) act under exigent circumstances to protect the personal safety of users of MagicPay, or the public.
MagicPay may keep track of the websites and pages our users visit within MagicPay, in order to determine what MagicPay services are the most popular. This data is used to deliver customized content and advertising within MagicPay to customers whose behavior indicates that they are interested in a particular subject area.
Information about your computer hardware and software may be automatically collected by MagicPay. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MagicPay website.
The MagicPay website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MagicPay pages, or register with MagicPay site or services, a cookie helps MagicPay to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MagicPay website, the information you previously provided can be retrieved, so you can easily use the MagicPay features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MagicPay services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
MagicPay secures your personal information from unauthorized access, use, or disclosure. MagicPay uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
MagicPay does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of MagicPay by contacting us here: – Web page: https://stg-magicpay-staging.kinsta.cloud/support/#tab-contact-us – Email: info@magicpay.net – Phone: (855) 891-2600
From time to time, MagicPay may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from MagicPay or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from MagicPay, you may opt out of such communications by Click on “Unsubscribe” link in the marketing email or by emailing us at info@MagicPay.net.
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
MagicPay reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Alternatively MagicPay reserves the right to change this Privacy Policy without notifying our customers in cases we believe there is not much of a change to the policy. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
MagicPay welcomes your questions or comments regarding this Statement of Privacy. If you believe that MagicPay has not adhered to this Statement, please contact MagicPay at:
MagicPay Merchant Services, LLC. 4710 NW 2nd Ave, Suite 101 Boca Raton, Florida 33431
Email Address: info@MagicPay.net
Telephone number: (855) 891-2600
Effective as of June 13, 2019
MagicPay Merchant Services, LLC. ® 2026
Let's talk
Hours of Operation: 24/7 Customer Service Sales: Sunday – Thursday: 24 Hrs Friday: Closing at 4:00 PM EST Saturday: Closed
Using the short questionnaire below, you will find the correct phone number to call for assistance.
For sales, upgrades or additional services please call 855-891-2600 ext 1.
Or email us at info@MagicPay.net
Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.
BankCard USA Customer Service / Technical Support
During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200
After hours:
First Data (MID starts with 4195) please call 888-339-0674.
FDR (MID starts with 5349) please call 866-597-5721.
TSYS (MID starts with 8867) please call 800-552-8227.
Blackstone
Customer Service / Technical Support: 305-718-6520 or 305-639-9590
Clover Support (VI & PR): 844-864-5449
Clover Support (US): 855-853-8340
First Data Support: 800-858-1166
Choice Merchant Solutions
Customer Service / Technical Support: 800-539-9116
Elavon
Customer Service / Technical Support: 800-819-6019 x1
Elavon - Activation: 866-451-4007 x4
Electronic Merchant Systems
Client Services: 800-615-1330
Group ISO
During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476
After hours: 800-228-0210
Maverick BankCard
Customer Service / Technical Support: 800-464-9777
NetPay BankCard
Customer Service / Technical Support: 800-366-1841
Signature Card Services
Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072
After Hours:
If your MID starts with "4":
Customer Service / Technical Support: 800-228-0210
Voice Authorization: 800-228-1122
If your MID starts with "8":
Customer Service / Technical Support 800-622-2315
Voice Authorization: 800-944-1111
Switch Commerce / Sage
877-550-1310
Total Merchant Services (USA)
888-848-6825
Total Merchant Services (CA)
855-839-7280
Volt Merchant Solutions
Customer Service / Technical Support: 877-232-8503
Operator
If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.
Diall 855-891-2600, EXT 0.
Email: info@MagicPay.net - make sure your business name is in the subject line.
MagicPay Payment Gateway
For training, billing and basic gateway questions: 855-891-2600 EXT 3.
For integration and higher level technical support: 800-617-4850.
Forgot Your Password?
Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.
In your email please include your name, business name, username for gateway and phone number.
Authorize.Net
866-682-4131
eProcessing Network
800-971-0997
USAePay
866-872-3729
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