magicpay

It has been almost three years since we launched MagicPay and from time to time it seems as if merchants are confused between the benefits and advantages of MagicPay compared to almost any other processor on the market, especially PayPal. In this short blog post I will try to break some of the myths that were created and show you how you can maximize profits and minimize expenses using the variety of MagicPay services.

Cost
Probably the most dominant factor and most often misunderstood by small business owners. PayPal might not have monthly fees but their basic 3.50% + $0.30 per transaction is way above the industry average. MagicPay’s pricing structure is designed much different in order to decrease processing fees drastically and show transparency to our clients. Our E-Commerce services are typically 0.75% + $0.20 above interchange. Meaning that you will pay us 0.75% above the credit card networks cost. Our merchants currently averaging at 2.55% for all transactions and that includes monthly and transaction fees combined. So we will let you decide where you save money.

Unique Merchant Account
While PayPal merchants are obligated to use the PayPal logos and gateway for processing payments online, MagicPay provides a unique merchant account, fully customizable. Your clients will see your company name on the transaction page and will not need to be redirected to a third party website (unless requested by you). Our merchant account is fully compatible with most POS systems on the market meaning you can combine the account for multiple services such as retail, mobile and E-Commerce.

Services and Options
There is no doubt that PayPal provides easy transaction features but at the same time leaves the merchants very limited to what they can do. With MagicPay the options are endless, starting with customer credit card vault that allows you to store credit card information of your clients securely for future transactions to recurring billing, multiple user access, electronic invoices and mobile payments fully integrated to the online terminal.

Business Type
As some of you may already know, PayPal does not accept all forms of business due to risk involved in different industries. Due to MagicPay’s expertise in the high risk industry, we accept most business types including high risk industries such us online tech support, collection firms and travel agencies.

Funding Time
Every business owner wants to receive the money owed to them as soon as possible. MagicPay offers 24-48 hours funding time while at PayPal this procedure may take up to a week. The reason being is because PayPal acts as a third party that holds the money and then the merchant has to manually go into their PayPal account and request that batch to be sent out to the bank account. With MagicPay you will save the time and hassle of transfering money between accounts as our platform is made specifically for that purpose. Once a transaction is made it will be automatically batched out to your registered bank account.

*PayPal is a registered trademark of PayPal, Inc.

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Contact Info

Customer Service Phone Directory

Hours of Operation:
24/7 Customer Service
Sales:
Sunday – Thursday: 24 Hrs
Friday: Closing at 4:00 PM EST
Saturday: Closed

Where Should I Call for Service?

Using the short questionnaire below, you will find the correct phone number to call for assistance.

For sales, upgrades or additional services please call 855-891-2600 ext 1.

Or email us at info@MagicPay.net

Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.

BankCard USA Customer Service / Technical Support

During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200

After hours:

First Data (MID starts with 4195) please call 888-339-0674.

FDR (MID starts with 5349) please call 866-597-5721.

TSYS (MID starts with 8867) please call 800-552-8227.

Blackstone

Customer Service / Technical Support: 305-718-6520 or 305-639-9590

Clover Support (VI & PR): 844-864-5449

Clover Support (US): 855-853-8340

First Data Support: 800-858-1166

Choice Merchant Solutions

Customer Service / Technical Support: 800-539-9116

Elavon

Customer Service / Technical Support: 800-819-6019 x1

Elavon - Activation: 866-451-4007 x4

Electronic Merchant Systems

Client Services: 800-615-1330

Group ISO

During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476

After hours: 800-228-0210

Maverick BankCard

Customer Service / Technical Support: 800-464-9777

NetPay BankCard

Customer Service / Technical Support: 800-366-1841

Signature Card Services

Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072 

After Hours:

If your MID starts with "4":

Customer Service / Technical Support: 800-228-0210

Voice Authorization: 800-228-1122

If your MID starts with "8":

Customer Service / Technical Support 800-622-2315

Voice Authorization: 800-944-1111

Switch Commerce / Sage

877-550-1310

Total Merchant Services (USA)

888-848-6825

Total Merchant Services (CA)

855-839-7280

Volt Merchant Solutions

Customer Service / Technical Support: 877-232-8503

Operator

If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.

Diall 855-891-2600, EXT 0.

Email: info@MagicPay.net - make sure your business name is in the subject line.

MagicPay Payment Gateway

For training, billing and basic gateway questions: 855-891-2600 EXT 3.

For integration and higher level technical support: 800-617-4850.

Forgot Your Password?

Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.

In your email please include your name, business name, username for gateway and phone number.

Authorize.Net

866-682-4131

eProcessing Network

800-971-0997

USAePay

866-872-3729

Contact us