Written by Katie Conroy. You might think your small business doesn’t have as much potential to harness big data as larger corporations do. But here’s the thing: Small companies can generate more data than they need, and they’re often more…
Written by Cameron Ward If you’ve lost your job, you’re not alone. But if your current skill set is lacking, or if you’re inexperienced in regards to landing better-paying jobs, this adds an extra layer of difficulty to your job…
By Katie Conroy You’re satisfied with your company’s performance so far, but you’re wondering how you can optimize your processes, automate time-consuming tasks, and increase your overall productivity to boost your revenue in the long run. Digital improvements are essential…
Written by Elena Stewart The past few years have, undoubtedly, been a challenge for everyone. Whether you’ve found the effects of the pandemic physically, mentally, or emotionally challenging, there have, however, been some positives that have come out of such…
Written by Katie Conroy Your business is flourishing, and you’re beginning to wonder if it’s time to expand in some way. This may be a great idea, but you must go through a process to decide how you want to…
Written by Gabriel Patel. As a small business owner, you need to have a policy to deal with late payments. Collecting late payments does not have to ruin your relationship with your client. MagicPay recommends steering clear of the following…
Being a solopreneur has several benefits. For instance, you have complete control over your company, you get to call the shots, and you don’t have to deal with shareholders or partners holding competing visions for your brand. You have the…
An organized system to handle payroll activities is a crucial element of any business that has employees. Payroll encompasses a variety of components that your company must handle accurately and promptly. Just as there are many moving parts to payroll,…
Gig work — including freelance and contract work — has become more and more popular in recent years, especially amidst the coronavirus crisis. After millions of Americans were left unemployed, underemployed, or furloughed during the pandemic, some of these workers…
Written by Katie Conroy If you own a goods-based business, you know that the core of your business runs around inventory. In its most basic sense, your company offers products to customers, and how much you sell will determine how…

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Contact Info

Customer Service Phone Directory

Hours of Operation:
24/7 Customer Service
Sales:
Sunday – Thursday: 24 Hrs
Friday: Closing at 4:00 PM EST
Saturday: Closed

Where Should I Call for Service?

Using the short questionnaire below, you will find the correct phone number to call for assistance.

For sales, upgrades or additional services please call 855-891-2600 ext 1.

Or email us at info@MagicPay.net

Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.

BankCard USA Customer Service / Technical Support

During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200

After hours:

First Data (MID starts with 4195) please call 888-339-0674.

FDR (MID starts with 5349) please call 866-597-5721.

TSYS (MID starts with 8867) please call 800-552-8227.

Blackstone

Customer Service / Technical Support: 305-718-6520 or 305-639-9590

Clover Support (VI & PR): 844-864-5449

Clover Support (US): 855-853-8340

First Data Support: 800-858-1166

Choice Merchant Solutions

Customer Service / Technical Support: 800-539-9116

Elavon

Customer Service / Technical Support: 800-819-6019 x1

Elavon - Activation: 866-451-4007 x4

Electronic Merchant Systems

Client Services: 800-615-1330

Group ISO

During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476

After hours: 800-228-0210

Maverick BankCard

Customer Service / Technical Support: 800-464-9777

NetPay BankCard

Customer Service / Technical Support: 800-366-1841

Signature Card Services

Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072 

After Hours:

If your MID starts with "4":

Customer Service / Technical Support: 800-228-0210

Voice Authorization: 800-228-1122

If your MID starts with "8":

Customer Service / Technical Support 800-622-2315

Voice Authorization: 800-944-1111

Switch Commerce / Sage

877-550-1310

Total Merchant Services (USA)

888-848-6825

Total Merchant Services (CA)

855-839-7280

Volt Merchant Solutions

Customer Service / Technical Support: 877-232-8503

Operator

If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.

Diall 855-891-2600, EXT 0.

Email: info@MagicPay.net - make sure your business name is in the subject line.

MagicPay Payment Gateway

For training, billing and basic gateway questions: 855-891-2600 EXT 3.

For integration and higher level technical support: 800-617-4850.

Forgot Your Password?

Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.

In your email please include your name, business name, username for gateway and phone number.

Authorize.Net

866-682-4131

eProcessing Network

800-971-0997

USAePay

866-872-3729

Contact us